SWANSEA | MUMBLES | PORTHCAWL | 01792 65 00 00
A safe welcome for clients and visitors
To support the Welsh government and to protect our employees and clients during the Coronavirus (Covid-19) pandemic, DJM wishes to update our clients on the level of service we can provide during this period. We shall operate with reduced staff number by strict appointment only basis at our office implementing a strict visitor protocol.
We continue to work remotely and follow the guidance set by Welsh Government and we continue to offer seamless service during such times. However, we would respectfully suggest to our clients or visitors to contact us before any attempts to visit our office in person without prior appointment. Due to our remote working patterns, it may result in the person you wish to meet not being on site.
We respectfully ask all visitors, including clients, to our offices to wear adequate face coverings for their own protection and that of our staff. We appreciate that this may not be possible for everyone, but in such circumstances, we would ask you to inform our reception staff upon arrival. We may also request that your temperature is taken when you visit our offices.
We continue to offer our full range of legal services remotely including video calls. It is our intention to continue to offer this facility in conjunction with recent Government guidance. Our remote working systems have operated successfully throughout this time.
Our usual means of contact via e-mail and telephone remain unchanged. This also applies to our Mumbles Office.
We have asked everyone at DJM to continue to follow social distancing measures and ensuring safe personal hygiene. This extends to the use of masks and protective screens for your safety and that of our staff.
Our Covid-19 risk assessment can be viewed here.
We hope this does not cause any offence and thank you for your understanding.
Barry Davies - Practice Director
19th May 2021
At DJM, we want to ensure your safety while still providing excellent service so we have teamed up with Legl to provide you with an online gateway to make payments.
It is the quality of personnel that make a difference to an organisation, and at Douglas-Jones Mercer we believe that the combined talents of our legal team are second to none.
Individually they offer great depth of knowledge in particular aspects of the law. Collectively they offer great breadth. And all of them regularly receive inservice training to keep them up to date on changes in the law. The result is an enthusiastic and lively team ready and willing to tackle any legal problem which our clients present us with.
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